Orders can only be accepted from residents within
the United Kingdom (UK) & from persons over
the age of 18.
We believe that buying online
should be as simple & stress-free as possible. Our online
shop is open to suit your needs, 24 hours a day, seven days
a week - you won't get that from the high street stores !
The following terms & conditions are purely for your protection & peace
of mind. If you are unsure as to any of the contents then please feel free
to contact us where your
questions can be answered by one of our highly trained members of staff.
Most orders are despatched either same day or within 2 working days, dependant
upon stock availability & the information that you provide to us. For more
information please read our Delivery terms & conditions
All card
details received via our website are verified by the
Lloyds TSB Cardnet scheme. This ensures optimum safety
to you & retailers to protect everyone against
the illegal use of lost & stolen cards.
Feel secure,
we use the very latest data encryption for safe online
shopping
We abide by stringent protocols
to gain approval from shopsafe.co.uk
For 100% secure
online shopping we utilise digital encryption with
a certificate from THAWTE. To view the certificate
at any time double click on the padlock icon found
at the bottom of your browser (on the secure pages
only), this can be accomplished at any stage during
the secure pages process.
In order for us to process your application
it is necessary to obtain personal data. This data is stored
in accordance with the Data Protection Act 1998.
Your personal information will not be passed on to third parties
except when a credit check is required to obtain a contract
mobile phone. In this case your data will be used by us and the required network/service provider.
Where fraud is suspected we may pass on such information to help track down fraud
attempts.
We may from time to time send you promotional information and offers. If you
do not wish to receive any promotional information from ourselves you may e-mail
us at any time
The price you see is the price you pay, all pricing on this
website already includes VAT at 15% and delivery for pay monthly phones to UK addresses.
Although we endeavor to keep our pricing up to date and accurate we cannot be
held responsible for any human errors made. We reserve the right to withdraw
any offers at any time.
The prices represent an offer of sale of the goods and are not contractually
binding until the order has been processed & the goods despatched. If you
are unsure about any pricing or feel that there is an error then please contact
us.
We reserve the right to change the price of any item on this website at anytime
without prior notice. If an offer should end or a price change should occur before
your order has been completed then we shall notify you accordingly of the situation.
We cannot guarantee prices for orders placed at the end of the month. If your
deal is subject to a price change we will notify you
Most free gifts are shipped
with the phone (does not include 'Cash Back') . In the event that your phone is returned to
us you must also return any free gifts in their original condition
and packaging.
All contract mobile phones are subject to a
minimum 12 month period, some contract lengths may be longer
but are specified in detail. If the specified contract length
is longer you must stay connected to the network for this
time.
A
credit check will be carried out if a request for a contract
connection
is made.
All applications
are subject to status. By ordering a contract mobile phone
you are authorising us to carry out a credit check on your
behalf with the relevant network concerned. Additional proof
of identification may be required to connect any customer to
a
12 month contract.
On occasion the applicant may be asked for a security deposit
to connect to the network. If this is the case we will notify
the applicant accordingly.
Specifications are subject to change
without any notice. All specifications are supplied directly
from the handset manufacturers and we therefore take no responsibility
for errors or omissions.
Images displayed on this website are for illustration purposes only.
Colours are subject to availability and may be subject to change. If you require
a specific phone colour then you must specify the required colour in the 'Additional
Information' section of the checkout page.
Payment of goods can be either via credit or
debit card. We accept Mastercard, Visa, Delta, & Maestro cards.
Card details must be in the applicants name and registered to the applicants
home address.
All products and services displayed on this
web site are subject to manufacturers availability and may
be subject to change at any time without prior notice. If you
order a product and it is out of stock we shall notify you
as soon as the situation arises via e-mail or telephone.
We reserve the right to change our website at
any time without prior notice. Handset specifications & software
versions may alter as per manufacturers specifications. All
images & illustrations within our website are for illustration
purposes only, handset colours may vary.
By ordering a handset from our
website, you are agreeing to our terms & conditions & also
the networks terms & conditions. Automated e-mail acknowledgements
from us do not constitute the acceptance of your order,
either by us nor the associated network.
You are agreeing
that your order
will be treated
as an
offer
of
sale of
the goods & shall
not be deemed to be accepted until the goods are ready
for despatch to you the customer.
We may have included within our website, links
to other website's. Please note that we do not accept any responsibility
for the availability or the content within those sites.
Any customer wishing to complain about any of
our services may do so by by e-mailing us.
All complaints shall be dealt with both immediately and amicably,
and resolved in the shortest possible time permitting.
If you prefer to do so in writing then please send all correspondence
to the address below.
Customer Services
allorange.co.uk
Network House
PO Box 378
Market Drayton
Tf9 9AJ
This does not affect
your statutory rights as a consumer
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